Aastra/Ericsson BackStage
Simply effective - enterprise communications for today and tomorrow.
BackStage functionality includes business call support,
messaging, communication profiles, presence information, team
efficiency enhancements and data integration. A key element is the
integration with a customer's infrastructure. This is especially
important for examples like Outlook, directories, tools for Customer
Relationship Management and web information services.
The supported communication devices are digital, analog and IP phones,
cordless and mobile phones. Access is provided via PCs, Terminal Clients,
Web browser and Pocket PCs.
Technology options available for selection are Computer Telephony (CT), Voice over IP (VoIP) and, if needed, Terminal Server, wireless LAN (WLAN) and Remote Access Services. The communication systems served are BusinessPhone and MD Evolution (generally platforms supporting the common CSTA / TSAPI Computer Telephony standard).
Technology options available for selection are Computer Telephony (CT), Voice over IP (VoIP) and, if needed, Terminal Server, wireless LAN (WLAN) and Remote Access Services. The communication systems served are BusinessPhone and MD Evolution (generally platforms supporting the common CSTA / TSAPI Computer Telephony standard).
Valuable functions
BackStage not only enables your PC with all the enhanced functions of a
desktop telephone, it also enables other applications for telephony
functions. It integrates data and it provides cordless and mobile phones
with convenient and unified handling:
- Easy Call Management
- Speech Interaction
- Integration with Voice Messaging and Unified Messaging
- Mobile Messaging Services
- Personal Tools
- Call Profiles and Routing
- Group Collaboration
- Security
- Integration with other software and data
